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  • Skills, social

    Social skills

    Develop Soft Skills for working with your colleagues, to strengthen the teams and for communication and interaction with business partners.

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Social skills seminar

Strengthen your team by learning and embedding social skills. Exchange with classmates, fellow students and work colleagues allows us to develop a certain understanding for our counterparts. But at work, we are often confronted with different situations. There are often conflicts within the team and misunderstandings that could be avoided with Social Skills training. Your team will be stronger following the seminar, and will bring this energy to your organisation.

KERN AG offers the following Social Skills training:

  • Working together as a team
  • Conflict resolution in groups
  • Design Thinking
  • Motivation training
  • Complaints and grievance management

Contact & Advice

Interested in a social skills seminar for you and your staff? Send us your enquiry via the contact form or give us a call. Our team would be delighted to help you further.

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Collaboration in a team

Working in a team, a lot of skills are important to keep motivation and performance high and create an enjoyable working environment. Within this field of social skills, our focus is on creating security, developing a sense of belonging and community and preventing conflicts in communication and interaction. This social skills development course is a great team-building exercise.

Learn social skills

  • Motivation
  • Cooperation
  • Handling conflict
  • Social interaction
  • Communication skills
  • Helpfulness
  • Empathy
  • Ability to compromise
  • Ability to give and take criticism
  • Tolerance
  • Respect
  • Loyalty

Conflict resolution in groups

Conflict resolution is also one of the social skills courses. Cognitive, emotional, motivational as well as social aspects can trigger disagreement within a team. Our experts will teach you an awareness of general conflict potential and ways to prevent conflict before it takes hold. The course also teaches you possible solutions e.g. when dealing with conflicts of rank or loyalty. We can also deliver seminars in-house at your premises.

Handling criticism

Dealing professionally with criticism can also be learned. This includes accepting and giving feedback and putting it to use. Our experts will show you how to deal with and respond confidently to criticism. You will also learn how to interpret certain patterns of behaviour, and acquire the ability to assess one´s own behaviour. It is often simply the tone of voice or the way in which criticism is delivered that demotivates people. Critical ability is a valuable skill that facilitates improvements and strengthens the team as well as underpinning the company's success.

Design Thinking

Design Thinking is a method for developing social skills. It is used to solve problems, and develop new ideas at the same time. During this creative process, employees' needs and wishes come together, and colleagues put themselves in each other's shoes. Solutions and ideas are developed as 'prototypes', and subsequently tested within the organisation. This same model can also be used to develop new ideas, products and innovations within the organisation.

Social skills seminar: Choose for yourself

Our courses can be structured as follows:

  • One-to-one course
  • Group work
  • Discussion forums
  • Presentations
  • Workshops
  • Teaching materials

Conversation management courses from KERN offer you:

Certified trainers

The seminars are led by certified trainers with expertise and cross-sector know-how.

Fast learning success

Teaching in a way you'll understand: We equip you with strategies and tips that you can start using and assimilating immediately.

Practical application

No general theory: Our training is based on real-life situations and we're happy to include your concrete examples so we can fully tailor our support to your own situation!

Have fun

Chat, interact, laugh: Creative togetherness promises a great atmosphere that will quickly boost your self-confidence!