Our philosophy: the KERN Training mission statement

Globalisation and worldwide networking call for international communication at all levels. Whether language training, intercultural training or business and communication training: our vision is to offer services of the highest quality. As an independent, sustainably growing family business, we have been forging partnerships with customers from a wide range of sectors for over fifty years: In trade, industry, professional services, government agencies, associations, law firms, educational institutions and with private persons. Our comprehensive and reliable service package has given us a reputation which reaches far beyond the borders of Germany.

To meet the challenges of a changing world, we are constantly working to further develop our services and pursue a sustainable growth strategy. Our structures are therefore customer-friendly, flexible and forward-looking.

They are founded on our corporate values:

Partnership

We think and act for the benefit of our customers, we listen to them and we offer them comprehensive advice. Our attitude is fair, tolerant and accommodating. We promote the professional and personal development of our employees and enjoy working together with our suppliers permanently and in a forward-looking manner.

Quality

Our utmost goal is our customers' absolute satisfaction. Using state-of-the-art resources, we work cost-consciously and are guided by the latest advancements in technology. Continuously improving our quality management system supports us in this effort.

Sustained economic success

We aim for a strong position in the market, in the interests of our customers, suppliers and employees. As an independent family-run business, we would like to sustain and further develop our own identity.

Our keys to success are:

Customer focus

We understand the high demands of the market and aim for long-term customer satisfaction. We seek dialogue with our customers and take their suggestions into account, so that we can constantly optimise our procedures, tools and training. We fulfil the wishes and quality requirements of our customers - always bearing in mind their goals and benefit. As a long-term partner of our customers, we always strive to be the best and want to do everything we can to ensure that their projects are successful, especially when our customers aim to gain a foothold and achieve success on the (vocational) training and labour market. Because our customers' success is our success, too.

Our employees

Our employees play an essential role in the success of our company through their skills, motivation and performance. They demonstrate personal initiative, courage and adaptability every day.

Innovation

We make sure that our procedures, our training and our tools continuously evolve. We work with our customers to develop innovative concepts that help them achieve their objectives.

Reliability

We reach clear decisions, stick to our word and deliver what we promise our customers. In the spirit of partnership, we aim to build and maintain successful customer relationships for the long-term.

With the dedication, wealth of ideas and professional commitment of all our employees, we aspire to successfully establish KERN Training as a market leader in international communication.