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Intercultural training
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Workshops
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Free special workshops
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Personal and self-management
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Leading conversations
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Social skills
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Sales and customer management
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Leading virtual teams
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Business and Communication Training
Do your employees constantly prove themselves as experts in your industry, but often lack the skills and confidence they need to deal with business partners? Or do you want to bring your team closer together and avoid the potential for conflict from the outset? Then the KERN Business Training is precisely what you need.
Our Business Training comprises a number of different courses from the areas of business and communication, all of which are very relevant to your organisation. Each seminar is individually designed to take account of your corporate goals and includes a precise mix of factual input, practical application in the form of one-to-one or group exercises and multimedia training materials.
Our Business Training courses expand your knowledge and skills in different areas of your day-to-day working life:
- Personal and self-management
- Time and self-management
- Leading conversations
- Social skills
- Sales and customer management
- International work
Business Training: Personal and self-management
First impressions count, particularly when dealing with potential customers, or establishing new contacts. This is why we work with you to ensure you appear confident and communicate professionally. Business training can also cover mindfulness as well as time and self-management if required. Personal and self-management also includes giving and receiving feedback and criticism.
Leading conversations
Leading successful conversations with colleagues and customers requires sensitivity and skill. For this reason, the basics of communication are included in this seminar along with valuable skills to help you manage negotiations with confidence, and lead conversations towards your goals. We also offer rhetoric seminars and moderation courses. This aspect of Business Training is particularly suitable for staff in management positions
Gain social skills with business training
Team-work in particular requires a good working climate, fair and respectful treatment of colleagues, and creative and productive collaboration. Our courses develop a guide to strengthen social skills and avoid difficulties within the team. These skills are particularly important for staff in management positions. We therefore offer seminars on the topics of communication and collaboration within the team, conflict management in groups, handling criticism, design thinking, commitment and motivation.
Sales and customer management
Our customer management courses focus on developing negotiation skills, and are designed for your specialist and executive personnel as well as your sales staff. Our Business Training supports this with seminars in which the participants learn key skills in sales, gain their first experiences in sales and acquire knowledge of back office work, customer management and key account management. We're happy to talk through the options with you.
Business training for international work
Intercultural skills are crucial in communicating with colleagues and business partners abroad in particular. Perceptions of punctuality, manners, dress and traditions often differ. Keeping an international team together can presents particular challenges. With business training in international management, international human resources and working in international teams, you will acquire valuable knowledge, and be able to respond specifically to issues.
Business Training - Free special workshops
For an initial insight into our courses, you can take part in one of our free special workshops. Build on your skills, for example in workshops on the topics of Speed Reading Training, Intercultural Dynamics in International Project Management, or Time and Organisation Management. You can further develop your language skills in English courses for HR experts or English for Procurement. We're happy to inform you about the latest free workshops. Get in touch for a non-binding consultation.
Business training from KERN Training - qualified and skilled
We have a large team of dynamic and diverse experts who will notably increase the success of your professional activities. Gain in-depth knowledge in the areas of leadership, sales, project management, working techniques and communication, and extend your key skills. We are distinguished by 50 years of experience in the area of further education and communication: there's no better training to deal with today's business demands. Our seminars can be delivered as in-house training at your company premises if you wish.
Contact and Advice
We are happy to advise you personally on your choice of business training. You can also combine courses and seminar content according to your needs. How about further training in the area of international work with country-specific seminars to develop international skills? Give us a call or use the contact form and we'll get in touch with you as quickly as possible.