A Key Account Manager stands out by their ability to cultivate customer relationships professionally and for the long term. Constantly changing circumstances and a dynamic environment call for good strategic planning. You need to be constantly prepared for various scenarios. A solutions-oriented approach coupled with flexible responses facilitates long term collaboration based on partnership – turn key accounts into satisfied loyal customers.
The Key Account Management training is designed for specialist and executive personnel as well as assistants with sales responsibility who would like to improve their customer management skills for the long term, and want to learn how to maintain customer relationships sustainably and for the long term in fast-moving times.
In this training, Key Account Managers acquire new skills: they gain suggestions as to how best to approach their customers and how to best exploit existing potential and new opportunities.
The Key Account Manager as a success factor
Recognise customer analysis as a lever
Are you interested in a training course that's specifically tailored to the demands of a Key Account Manager? Then touch. We're happy to help!