The family-run training provider was awarded the DEUTSCHLAND TEST seal of approval by the magazine FOCUS as part of a study entitled "Gelernt ist gelernt" carried out in cooperation with the Cologne-based analysis and consulting company ServiceValue. The survey identified the best continuing education providers in Germany - including business schools, correspondence colleges, language teaching institutes and e-learning providers.
More than 21,000 customers completed an online survey about the 146 providers in total. The main focus of the survey was assessing customer satisfaction with regards to the products and services offered by the individual providers. The interviewed customers then gave a rating to show satisfaction level with marks between 1 and 6 – from “enthusiastic” to “not satisfied”. From this a mean value was calculated for accurate comparison.
KERN Training was listed among the six best language training institutes in Germany. The Managing Director of KERN Training, Michael Kern, shares his satisfaction with the result: “We are delighted with this result which confirms yet again from an independent source that our services lead to happy customers. It shows us that we are successfully responding to the individual wishes of our customers with our further training and customer service".
About KERN Training
As an internationally established training service provider with over 45 training centres nationwide, KERN AG Training offers a wide range of services - from customised language training to business and communication training and intercultural training. The focus of KERN AG Training is on utilising state-of-the-art technologies that promote even more flexible and efficient learning. Regardless of whether it would be classroom training, learning via app, micro learning, coaching, blended learning or live instruction at KERN Virtual™: both the content and the form of each training course are based on the individual needs of the participants. KERN AG Training is a state-approved training provider and is certified according to ISO 9001 and the AZAV (Accreditation and Approval Ordinance for Employment Promotion) of TÜV Hessen. In addition, KERN AG Training offers the opportunity to prepare specifically for internationally recognised language certificates such as telc, TOEFL, LCCI, TFI or TOEIC and to complete these in the test centres of the training service provider.